Frequently Asked Questions

Need a help with something? Here are our most frequently asked questions.

Can FleetOne work with fleets of any size?

Yes! FleetOne is built to scale, whether you manage a few vehicles or an entire logistics network, our platform adapts to your needs.

How do I book a ride?

Simply fill out the ride booking form on the rider page with your details and preferred ride option. Our team will contact you shortly to confirm your trip.

How do I access the FleetOne platform?

You can access FleetOne via your web browser or mobile device. Simply log in to your dashboard to monitor your vehicles, drivers, and maintenance reports in real time.

Are your prices fixed?

Yes. All pricing is transparent with no hidden charges. Hourly and full-day rates are clearly displayed.

Can vehicle owners and drivers use FleetOne differently?

Yes. FleetOne provides customized dashboards for both owners and drivers, ensuring each user sees data and insights relevant to their role.

How early should I book a ride?

We recommend booking at least 1 hours in advance. For airport pickups, 1-2 hours ahead helps us plan efficiently..

How does FleetOne improve fleet operations?

By providing real-time tracking, data analytics, and automation tools, FleetOne helps reduce operational costs, improve driver performance, and prevent unexpected vehicle downtime.

Does FleetOne offer customer support?

Absolutely. Our dedicated support team is available 24/7 to assist with technical issues, onboarding, and account management.

How do I know my booking is confirmed?

You will receive an email alert immediately after booking. A team member will then reach out to finalize details.

Still have a question?

We'd be happy to help you with any questions you have! Please let us know what you're looking for, and we'll do our best to assist you.